Responsible Gaming

Gambling should always be a form of entertainment, never a way to make money or solve financial problems. While the thrill of the game can be enjoyable, it is essential to keep it in perspective and play responsibly. The information below is designed to help you stay in control and recognise when gambling may be becoming harmful.

Age Verification

You must be at least 18 years old to gamble legally in the United Kingdom, or meet the minimum legal age requirement in your jurisdiction. All reputable casinos require age verification before allowing real-money play. Underage gambling is illegal and can have serious consequences. Please ensure you meet the legal gambling age in your location before participating.

Warning Signs of Problem Gambling

If you recognise any of the following behaviours in yourself or someone you care about, it may indicate a gambling problem:

• Chasing losses – trying to win back money you have lost by gambling more.
• Gambling with money you cannot afford to lose, such as rent, bills, or savings.
• Hiding your gambling from family, friends, or colleagues.
• Lying about how much time or money you spend gambling.
• Feeling restless or irritable when trying to cut down or stop gambling.
• Neglecting work, studies, family, or social commitments because of gambling.
• Borrowing money or selling possessions to fund gambling.
• Gambling to escape from stress, anxiety, or depression.
• Repeatedly failing to stop or reduce gambling despite wanting to.
• Feeling guilty, ashamed, or anxious after gambling sessions.

Self-Help Tools

Most reputable online casinos offer practical tools to help you manage your gambling. These can be activated within your account settings and typically include:

• Deposit Limits – Set a maximum amount you can deposit daily, weekly, or monthly.
• Loss Limits – Cap the amount you can lose over a given period.
• Reality Checks – Receive pop-up reminders showing how long you have been playing and your spend.
• Time-Outs – Temporarily suspend your account for a set period (e.g., 24 hours, one week).
• Self-Exclusion – Block yourself from accessing the casino for a longer period (e.g., six months, one year, or permanently).

We strongly encourage you to use these tools proactively. Remember, they are most effective when set before you start playing, not after a losing streak.

Support Organisations

If you are concerned about your gambling, free and confidential help is available. Please contact the relevant organisation in your country:

• United Kingdom: GamCare – www.gamcare.org.uk (National Gambling Helpline: 0808 8020 133) and GamStop – www.gamstop.co.uk (free self-exclusion for UK-licensed sites).
• Australia: Gambling Help Online – www.gamblinghelponline.org.au (24/7 support).
• Canada: Responsible Gambling Council – www.responsiblegambling.org (resources and support).
• United States: National Council on Problem Gambling – www.ncpgambling.org or call 1-800-GAMBLER.
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de (information on gambling addiction and prevention).
• Other countries: Please seek out your national responsible gambling organisation or helpline. A global directory is available through Gamblers Anonymous at www.gamblersanonymous.org.uk.

Seek Help Today

If you think you might have a gambling problem, please don’t wait. Reach out to one of the organisations above, speak to a trusted friend or family member, and take advantage of self-exclusion tools immediately. Gambling should never cost you more than you can afford to lose – and help is always available.